Pho restaurant owners: Are you getting the right feedback to fix your pho restaurant's problems? As I help pho restaurateurs improving performance of their businesses, there's always a few common threads among those pho restaurants that are in trouble of making it. If I have to boil it down to a few words, it'd be this: "Understand what your customer is unhappy about your pho restaurant, then fix it fast. In this post, I discuss the 5 things that can hurt your pho restaurant and offer some remedies.
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